Carmen Held
Main topics
- Personnel and team development
- Business coaching and career development
- Intercultural competence / diversity trainings
- Sales and distribution with focus on customer acquisition and consulting
What clients say about me:
"... she confronts in an appreciative and motivating manner and gives the time to implement what has been newly gained ..."
Professional background
- Consulting, coaching and training in sales and marketing
- Personnel selection and recruitment: recruiting, profiling, direct approach
- Sales: administrative, operational and strategic business, B2B and B2C, national and international
- Marketing: sales programs, product and image promotion, event management
- Project and process management: Europe-wide for sales, product, marketing and logistics
- Customer segments: Internal employees, wholesale and specialized trade, consumer, personnel decision-makers, applicants
- Industries: Human resources, care sector, consumer and commercial industry, gastronomy, IT, organizations
- Geographical areas: D-A-CH region, Greece, Turkey, Middle & Near East, N-W + S-Africa
- Social commitment: Job application training and coaching in the context of resocialization measures
Education and training
- Certified Live-Online Coach & Trainer, FCT Academy, Bornheim
- Certified Systemic TA Coaching & Trainer Training, PROFESSIO GmbH, Ansbach
- Certified trainer training for intercultural trainings, IKUD Seminare, Göttingen
- Certified with DBVC e.V. (German Federal Coaching Association) - Associated Coach
- Studies in Literary Writing, International University of Applied Sciences Calw, Professor Uli Rothfuss
- Human Resources Specialist IHK + Trainer according to AEVO + Industrial Clerk IHK
- Sales and distribution (telephone & direct)
- Cultural Diversity, Personality, Presentation and Rhetoric
- Product and sales marketing
- Project management training (basic)